TGCSB apprehends 21 telecallers in Delhi for loan fraud targeting Telangana

The Telangana Cyber Security Bureau (TGCSB) has apprehended 21 Telugu-speaking women telecallers from three call centres in Delhi and arrested one account holder for allegedly defrauding people across Telangana. The operation targeted victims by posing as representatives of Bajaj Finance with false promises of loan approvals. The recruited telecallers included women from Saidabad and Borabanda in Hyderabad, Korutla in Jagtial district, and Mahbubnagar.

Officials identified the arrested account holder as 30-year-old Gurunath, a resident of Telangana. Three alleged organisers of the fraudulent network, identified as Lalith Singh, Kuldeep Singh, and Anil, are currently absconding.

According to the TGCSB, the fraudulent call centres had been operating in Delhi for around 18 months. The organisers deliberately recruited Telugu-speaking women aged between 25 and 40 years old. Their fluency in Telugu was used as a tool to build trust and gain the confidence of unsuspecting victims across Telangana.

The telecallers operated using a scripted process designed to lure victims into paying various fake fees. These payments were collected under the guise of loan processing fees, verification charges, documentation fees, insurance premiums, and other fabricated expenses.

After collecting the money, the telecallers either cut off communication completely or demanded further payments under the pretext of completing the loan process.

If victims questioned the transactions or asked for their money back, the accused allegedly engaged in intimidation and blackmail. They threatened victims with legal action, reputational damage, and the misuse of their personal information and identity documents.

The TGCSB stated that it has established links between this network and at least 22 cybercrime cases reported in Telangana. During coordinated raids conducted at the Delhi call centres, law enforcement officials seized 23 mobile phones and two bank passbooks.